Maxine McKenzie

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Activity overview

Latest activity by Maxine McKenzie
  • Maxine McKenzie created an article,

    Submitting a repair or warranty request.

    If you have an issue with your .dot board please submit details via this form Required details: Customer name. Description of fault. Serial number of board. Phone number. Shipping address. Date an...

  • Maxine McKenzie created an article,


    All sales of dot Boards are final.  Dot Board products cannot be returned unless the product qualifies for repair or replacement under this limited warranty as set out below. The dot Board is cover...

  • Maxine McKenzie created an article,


    Board is not responding to the remote. Make sure both the remote and board are fully charged. Board is stuck with blue light flashing. The board is waiting for the remote to be turned on. Press the...

  • Maxine McKenzie created an article,

    dot Haptic Remote Vibrations

    The below details the remote haptics and associated messages provided on the dot remote display.   Remote Turn On Turning on the remote will give you the Dynamic Mode haptic long-short buzz. Then ~...

  • Maxine McKenzie created an article,

    dot Hub Tool Minimum Requirements

    Windows Minimum Requirements Before installing dot Hub Firmware Tool, please ensure that your PC meets the following minimum requirements: General requirements Windows 2000/XP/Vista/Windows 7~10 o...

  • Maxine McKenzie created an article,

    Downloading and Installing dot Hub Tool

    The dot Hub Tool has been designed as a software tool for your dot Board and is used to download new firmware, as well as upload logs for support.  The tool is available for both Windows and Macint...

  • Maxine McKenzie created an article,

    Updating Your dot Firmware

    Updating your firmware for your remote and board is the best way to keep your dot.BOARD running smoothly with the latest safety features. Please periodically check for updates to make sure you are ...

  • Maxine McKenzie created an article,

    dot Quick Start Guide

    The dot Quick Start Guide contains the the information you need to get your board started in a PDF format.   The Quick Start Guide can be downloaded here.

  • Maxine McKenzie created an article,

    Safety & Compliance

    Before you purchase a dot board or accessory product, we recommend that you understand and follow your local regulations and country-specific laws relevant to light electric vehicles. Rules change ...

  • Maxine McKenzie created an article,

    Battery Pack Installation

    To add a battery to your board, follow these instructions. Remove the protective caps from the battery pack connectors Remove the battery case screws from the front battery pack on the board Lift ...